RETURN POLICY
✅ Before Delivery is Accepted
If you decide not to accept your order at the time of delivery, please inform the driver before signing or paying for the order.
We will take the order back immediately and process a full refund — no return fees or restocking charges apply.
❌ After Delivery is Accepted
Once an order has been delivered and accepted, we are unable to accept returns or issue refunds.
This includes situations where bottles have been opened, damaged after delivery, or stored improperly.
This policy ensures product integrity and compliance with provincial alcohol laws.
⚙️ Refund Timing
Refunds for eligible returns are processed to your original payment method (cash, debit, or credit) within 2–4 business days, depending on your payment provider.
📞 Need Help?
If you have a concern about your order, please contact us within 24 hours of delivery at:
DrinkDash reserves the right to refuse or cancel any delivery in accordance with AGCO regulations, including cases where customers appear intoxicated or underage.